Showing posts with label Amy K. Nelson. Show all posts
Showing posts with label Amy K. Nelson. Show all posts

Tuesday, June 08, 2010

Blogs In The Windy City I: To Stay Local, Or Not To Stay Local?

The Blogs With Balls III conference took place last weekend at Wrigley Field. I was there, and I quite enjoyed it; there was a lot of good discussion around several key topics in sports media. Over the next few days, I'm going to be presenting recaps and analysis of all the different panels. Here's the first one:

Panel: Going Local: Charting The Evolution of Local Sports Media In The Digital Age

Panelists: Jim Bankoff of SB Nation, Enrico Campitelli of The 700 Level, TK Gore of Comcast Sportsnet Chicago, Jon Greenberg of ESPN Chicago and Dave Nemetz of Bleacher Report.

Moderator: ESPN's Amy K. Nelson.

Picture:

Theme Song (unofficial): Tom Petty - Learning To Fly



I chose this because it reflected both the small-scale beginnings of many of the panelists and their current lofty status (Bankoff and Nemetz both run massive sports networks, while Campitelli's site was recently acquired by Comcast and Gore and Greenberg are both prominent in the Chicago media), but it also addresses the main theme of the panel; contrary to many businesses, much of the current growth in sports media is at the local level with specific team-based or city-based sites rather than big national ones. Thus, it's important to be able to come down and stay connected to your roots even after building a following that may transcend your particular area.

I thought Bankoff made a particularly good point about the importance of locally-focused content. He mentioned that we tend to think of people as fans of particular leagues or sports, but in many cases, they identify themselves more as fans of a specific local team.

“If you said ‘Who’s a sports fan?’ people would look at you pretty weird,” he said. “If you said “Who’s a Cubs’ fan?” people would raise their hands.”

Bankoff said he thinks that local identification has been a mainstay over the years rather than a recent development. I’d agree; to me, city newspapers, radio and television stations have been able to take advantage of that, but it’s taken longer for sports blogs to catch up. There have been good local sites since the inception of the blogosphere, but those sites haven’t always had the resources of the big national blogs.

“The passion has always been at the local level, but maybe the technology wasn’t able to catch up,” Bankoff said. “Now you have the technology to really allow people to go in and serve their audience.”

He sees SB Nation as doing that by building fan communities, not just blogs, and he wants their individual sites to be hubs for discussion about individual teams. Thus, their hiring process takes community-building skills into account as well as pure writing ability.

“Our job is to get the best blogger to lead a community of people who care about that sports topic,” he said. “It’s important for us to use the blogger as the catalyst for the community.”

Bankoff said they have a twofold approach; they want to display fan perspectives, but they also want their bloggers to turn in professional-quality work.
“SB Nation focuses on the voice of the fan and we focus on quality,” he said.

Don’t conflate professional with traditional, though. Bankoff was involved in the launch of AOL FanHouse way back when, and his vision for the site was much more blogger-focused than the recent trend they’ve displayed towards hiring and heavily promoting well-known print journalists. Bankoff said blogging is its own field with different demands, including connecting with the reader in a way uncommon to many mainstream media outlets.

“Those journalists may not be as adept in engaging people on the web as the bloggers are,” he said. “It’s a different skillset than a beat reporter, it’s a different skillset than a TV reporter.”

Bankoff said one of their key approaches to bring new bloggers on board is through their existing bloggers and their connections.

“We have talented people who recognize other talent,” he said.

He said SB Nation doesn’t try to fit all of their writers into a specific mould.

“We offer complete editorial independence,” he said. “We wouldn’t bring those people on board if we didn’t trust them.”

In fact, he’s quite happy to have a range of perspectives displayed in his network, with everything from heavy statistical analysis to more traditional game reports.

“Each one of them finds their audience,” he said. “No one’s better than the others. I just love the diversity of it.”

He said bloggers in his network are always in discussion about how to improve their product.

“We have a lot of internal communication," he said. "We don’t necessarily train our writers: our writers train us.”

One recent venture of theirs is today's launch of city-specific sites, similar to what ESPN has been doing in key markets.

“I think it’s a really interesting exercise to see if a city has the same appeal as a team," Bankoff said. “We’re going to do that too, but from a different perspective, a fan’s perspective."

He said ESPN's move has opened the door for other media outlets to develop a larger local focus.

"Now that you’ve done it, it opens the door for other players like SB Nation to go in with a different editorial perspective," he said.

Bankoff said SB Nation’s focus on displaying well-written fan perspectives on local teams rather than using the traditional media approach, plus the sheer size of their network, has given them unique advertising opportunities.

“We come in from the grassroots perspective and offer the voice of the fan,” he said. “I think bigger companies are finding that perspective increasingly more valuable.”

He said they're focused on growing the network from a business perspective as well as a content one.

“Our goal is to be a place where bloggers can prosper," he said. “We take it seriously. We take sales seriously. We’re trying to make this into something where we can all earn a living at it.”

Gore said the approach of building locally-focused blog networks, like SB Nation, ESPN’s TrueHoop and Sweet Spot networks, Fanball, The Score's Sports Federation, Fansided, Yardbarker, Bloguin, Bleacher Report and others have done, is a promising one. One of his previous jobs was working on an Olympic Sports Network (which sounds quite similar to the one the Canadian Olympic Committee’s still trying to get off the ground).

Gore said his experience there taught him that many individual Olympic sports might not have huge year-round followings, but showing enough different sports can draw in enough fans of each to make that kind of a venture profitable. He said local blog networks can use the same approach; individual local sites may not get the pageview numbers of national sports blogs like the Yahoo! ones or Deadspin, but they can make a compelling package together.

“These niche audiences you’re seeing, like SB Nation, really aggregate,” Gore said. “You sort of aggregate these things as a whole and there’s definitely a business model there.”

Gore said the fan perspective is also appealing for advertisers, especially because it’s growing in popularity.

“The strongest voice out there is the fan’s voice,” he said.

Bleacher Report features their own massive network of bloggers. They often receive a lot of criticism in the blogosphere (some of it from me) thanks to some of their bloggers’ errors, poor writing and rumour-mongering, but they do produce some good content.

Nemetz said he doesn’t see Bleacher Report as a direct competitor to the likes of SB Nation, but rather as a training ground for writers.

“We’re our own part of the ecosystem,” he said. “We kind of help people develop. A lot of our writers go on to writing at newspapers. … It’s almost like a player development system for writers.”

From that perspective, Bleacher Report can be seen in a much more positive light. As I’ve written before, I’m all for the democratization of the blogosphere and the encouraging of up-and-coming writers, and Bleacher Report can certainly provide a platform, exposure and some experience for new bloggers. I’m not sure if it’s the path I’d choose if I was starting out, but if they’re helping people find professional writing jobs, that’s great. As Nemetz said, the vastness of the Internet means there’s plenty of room for different approaches.

“It’s a big space,” he said. “There are a lot of people doing interesting things in the space.”

Campitelli is one of those people doing interesting things. His site, The 700 Level, is a rare tale of a locally-focused site that became a major success without a network affiliation. It was recently acquired by Comcast. He said the blogging world’s undergone considerable change since he joined it.

“In 04, when I started my blog, sports blogs didn’t really exist,” he said. “Over the last five years, it’s changed dramatically to the point where a random fan who can write really well can make a living of it.”

He figures part of that is thanks to sports fans going to local blogs for information more frequently instead of relying on traditional media sources.

“Over the last five years, people have been going online to get their local content more and more,” he said.

Campitelli said local bloggers have a big advantage over national writers when issues involving their team spring up, because they’re familiar with the background from consistently following the team.

“No national people know as much about local teams as the people in that city,” he said.

Now that Campitelli works for a mainstream media outlet, you’d imagine that there might be more restrictions on what he can write. He said he hasn’t changed his approach, though.

“I don’t think it’s changed me at all," he said. “I don’t think I say anything that’s too controversial.”

Nelson said there's plenty of opportunity for locally-focused sites to do well, but it can be tough for them to draw people used to relying on traditional media.

"It’s really hard to get people out of their habits," she said. “In Boston, everyone goes to the Globe or the Herald.”

Greenberg said ESPN Chicago has done well so far, but that pattern change has provided them with challenges. He said their approach has drawn in a lot of younger fans, but it's been more difficult to attract older fans.

“Younger people are starting to go there a lot," he said. “I think older people are entrenched in the Tribune and the Sun-Times.”

In the end, I think that habit change is going to be the toughest task for locally-focused blogs, especially independent ones. Network blogs are able to leverage that connection for business and advertising purposes, but they also have the advantage of drawing people in through that network. For example, if I'm looking for a blog on the Cubs, it's much easier for me to track one down through SB Nation or Fanball than to find an independent one. It's important for bloggers to find the network that's right for them, but the basic idea of being part of a network is a good one in my mind, which is why I don't really agree with Cork Gaines' declaration that joining ESPN's Sweet Spot Network wouldn't help Rays Index much. Now, not every network is a great fit for every site, and the Sweet Spot Network may not be right for Rays Index. They may in fact be best served by remaining independent, but that means they'll have to handle their own advertising deals and build their audience by hand. That might work for them, but for the majority of single-team blogs, I think the right network can be a beneficial thing.

Network sites face challenges too, though, and it's not just about getting people to come to your blog instead of reading the newspaper or listening to the radio. Conventional media outlets are also expanding their offerings, and it's quite possible to get news, opinion, podcasts, and video on demand from the websites of local newspapers, radio stations and TV channels. Even in the blogosphere itself, there are so many good blogs associated with most teams that it can be difficult to stand out.

I think the last key element of this topic is that it's important to keep things in perspective. Yes, locally-focused sites have a lot of potential, but they're also limited by their very nature; a Blackhawks' blog or an ESPN Chicago's day-to-day audience largely consists of people interested in those teams. Those particular fanbases are large enough to prevent that from being a major issue, but that could be more important for those who cover franchises with smaller fanbases (Jacksonville Jaguars, anyone?). People outside the fanbase can be drawn to a team-specific blog from time to time if there's a special feature (SB Nation does an excellent job of this with the daily Best Of The Network post), if there's a big issue involving the covered team or if the covered team is playing one of the teams they follow, but they're unlikely to come back regularly unless the blog features a particularly interesting style.

Two examples of single-team sites that do this are the SB Nation blogs Black Heart, Gold Pants (run by Adam Jacobi and Hawkeye State, both of whom I met at BWB 3) and Troy Nunes Is An Absolute Magician (run by Sean Keeley, who I haven't met yet). I don't have any particular rooting interest in either Iowa or Syracuse sports, but I read those sites regularly because both feature tremendous writing and both often look at broader issues affecting college sports, such as conference expansion. That's a tough balance to pull off, though; only a few people can really use unique styles without making it feel gimmicky, and if you're going to cover league-wide issues to try and draw in a broader range of readers, you have to make sure that you're still appealing to your core constituency of diehard fans.

I've seen the debate from both sides, running both this multi-sport site and the single-team focused Canuck Puck. Both have their advantages and disadvantages, which is why I wouldn't recommend that every aspiring blogger should go for an uber-local approach. For those interested in covering the ins and outs of a particular team or a particular city, it may well be worth it. For those who would rather write about bigger leagues or issues, though, there's still a lot of benefits to that approach as well. It can be tougher to initially attract an audience with a league-wide or even sports-wide approach, but it doesn't restrict you as much, and your potential audience is much wider. Local content is important, but to me at least, it isn't the be-all and end-all.

Saturday, October 17, 2009

Fear, Loathing and Blogs in Las Vegas, Part II: Back to the Future

In the first panel of the Blogs With Balls: Las Vegas conference, the focus was on athletes and their attempts to connect directly with fans. The second panel took up the rather broad topic of "The Future of Sports Media", but produced some really interesting discussions. It was moderated by Dan Shanoff of The Sporting Blog, Tim Teblog and DanShanoff.com. The panelists were Nathaniel Friedman (better known as Bethlehem Shoals) of The Sporting Blog, The Baseline and Free Darko, Matt Ufford of Kissing Suzy Kolber, With Leather and Warming Glow, Kevin Blackistone of FanHouse, Around the Horn and the University of Maryland, and Amy K. Nelson of ESPN.com.

It was a solid, diverse group. Friedman and Ufford both started off as small, independent bloggers (as did Shanoff to a degree, but he wound up with ESPN pretty quickly) who then made it big, while Blackistone's a former newspaper guy who's made the jump to the web, but is possibly most famous for his TV stints on Around the Horn and Nelson's familiar with the web side, but from the inside of a big sports conglomerate. Their different perspectives really facilitated the discussion, as this wouldn't have been anywhere as interesting with panelists from only one area of expertise.

Blackistone had some of the most interesting comments of the day. Early on, he stated that "I’ve been newspaper free now for three years, and I’m learning to live with it." Yet, it's clear that he still retains much of the big newspaper perspective; he sees his posts for FanHouse more as columns than blog posts (which is fine) and doesn't see the point in responding to feedback (which is more troubling). When Shanoff asked Blackistone if he connected with fans, he said, "I do not. I present my opinion and I allow other people to present their opinions." That's very much the old-school columnist mentality, and it isn't necessarily problematic; a writer of Blackistone's stature is still going to draw plenty of traffic regardless of if he answers e-mails and comments or not. However, it does suggest that he may be locked in to his view of the world. It's tough to consistently deliver well-written, nuanced pieces without ever listening to what others have to say.

I'm not one of the people who demands that columnists should be in touch with their audience and write what people want to read; to me, that's a bit of a cop-out. There's nothing wrong with taking a different tack and writing something you know will be controversial; in fact, that has produced some of the best journalism. It bothers me if you deliberately exaggerate your opinions to be more black-and-white and more provocative, the way Blackistone's FanHouse colleague Jay Mariotti often does, but you don't have to write what you think people want to read, or accept their suggestions on what they'd like to see from you. However, I do think it is valuable to at least look at those suggestions. It's obviously easier for someone like me who receives a few comments and e-mails than for someone in Blackistone's shoes, who certainly gets massive amounts of feedback, and I'm not arguing that he should take the time to respond to all criticisms. I do think it would benefit him to at least take a look at some of the comments and e-mails, though, and see what people are saying about his work; even if he doesn't agree with their comments or change anything in his writing style as a result, it might still be worthwhile for him to know how people see what he's doing.

In my mind, that interactivity is one of the biggest changes that's come with the web, and one that will be important to the future of the sports media. It doesn't mean that you have to deal with every request or complaint from all your readers, but it is important to at least get an idea of what they like and don't like about your work. Feedback is often a good thing. The other valuable point made during this panel was that if you actively respond to commenters/e-mailers, it tends to civilize the discussion and make it more valuable. Jason Whitlock was cited as an example here; he's a traditional media guy, but he purposefully includes his e-mail address at the bottom of his Fox Sports columns, responds to feedback and often jumps into the comments section. When he does, the comments become more respectful and more valuable. I don't agree with Whitlock on many things, but I applaud him for that stand.

Blackistone is far ahead of Mariotti in several areas, though. For one thing, his arguments tend to be more nuanced and subtle; he tries to persuade you instead of bludgeoning you over the head the way Mariotti does. Blackistone at least makes an attempt to see the shades of grey in sports, which as long-time readers will know, is pretty much the mission statement of this blog. He isn't as much of an absolutist, even if he is on Around The Horn, and just his willingness to speak at a blogging conference shows that he doesn't see himself as far above everyone else as Mariotti and his ilk do. One of his key quotes that showed this was his willingness to be identified as a blogger, something that seems anathema to Mariotti.* "You can call me a general columnist, you can call me a blogger and I’m not offended," he said. "I'm not like some of my colleagues who think that you are vermin." In fact, Blackistone argued that the generalist sports columnist is far from dead, but is merely transitioning from the printed page to the information superhighway, something I thoroughly agree with. "The generalist columnist can exist and write longer than ever before on the web," he said.

*Side note: Blackistone asked how many people read Mariotti regularly, and I didn't see a single hand go up. It's interesting (and a great sign!) that my distaste for him is far from unique among the sports bloggerati.

Ufford had an excellent point, too, arguing that length alone doesn't make a piece good or bad. "People gravitate towards columnists," he said. "You can have quality in 300 words, you can have quality in 5000." This was refreshing to hear. There are far too many bloggers who spend all their time ranting about the length of others' pieces. In my mind, posts should be judged on quality, not on length. You can create something great in a short post or a long post, and there's an audience out there for both.

Freidman reinforced this point with some powerful comments. "There are cases where people do like to read longer columns," he said. "As long as people have brains, they'll want to read things about sports longer than 150 words." I agree with him, as personally, I favour both reading and writing long posts. Short posts can be good, too, and I will do them occasionally, but if you have a short attention span, this probably isn't the site for you.

There was a good discussion on voice as well. Personally, I think it's important for blogs to have a distinctive style and voice. However, there are only a limited number of writing styles out there, though, so voice isn't always purely original and it isn't always purely unique. Nelson made an interesting point on that, suggesting that it may be more important for writers to interact with their audience and connect with other fans than worry about being unique. "I think it’s not more about establishing a voice than establishing that you’re part of a community," she said. In my mind, both are important.

Shanoff also made an interesting point about distribution, arguing that the web isn't a strict meritocracy. He said some writers have more success even if their work isn't as good, thanks to their connections and their ability to get pieces published at or linked to from large sites. He argued that the byline on an article isn't as important as what site it's published on. "You can put it in the firehose and generate a lot of traffic, regardless of if your name is Jason Whitlock or Matt Ufford," he said.

I agree here, to a degree. This follows Malcolm Gladwell's logic in Outliers, where he argues that success is more about circumstances than inherent talent. I wrote a post earlier this summer on how this applies to sportswriting, and tried to make a similar point to the one Shanoff put forward. However, the blogosphere does lower the access barrier to a point where it's much less pronounced; all you need to get your work published now is a computer and an internet connection, and you can do that from a library or Internet cafe if you don't own your own computer. That's much better than the old "start at the bottom" school of journalism, which only allowed a select few to even get that far. There's a great part in Hunter S. Thompson's Gonzo Papers (Part III: Songs of the Doomed: More Reflections on the Death of the American Dream) where he talks about a famous New York paper wanting to hire him to an entry-level job where he wouldn't even be writing at first, despite his well-established credentials. There still isn't a lot of money in blogging, even at the very top, and many bloggers are hired for effectively entry-level jobs despite stellar credentials, but the point is that you can get your work out there regardless of connections. Connections help in building an audience and getting it seen, but I'm a firm believer that good work will eventually rise to the top if you have enough perseverance. Maybe that makes me an incurable optimist, but it's more fun to be that way than to be continuously cynical.

One of the other really good points made during this panel was about competition from unconventional sources. Blackistone said local sites like ESPN Dallas have stepped into voids left by the collapse of some newspapers and increased competition in the process, pushing everyone to greater heights.

"Now with the advent of ESPN Dallas, there’s a talent war going on," he said.
"It actually has invigorated (the Dallas Morning News') SportsDay now to go to battle in a local market, which used to be the case when you had multiple newspapers in a market. ... You’re going to have more competition, more people fighting over stories."

I agree with this one, and I think that it can be true on the web as well. However, in my mind, it's important for bloggers to be collaborative as well as competitive. One of the other sites I run is a Vancouver Canucks blog, Canuck Puck, and I'm certainly challenged by other excellent sites like Nucks Misconduct and Canucks Hockey Blog. I don't really see myself as a competitor to them, though; I try and offer original analysis that complements their coverage, and link to the good work they're doing whenever possible. In my mind, there's plenty of space for everyone on the web.

The other thing that has changed since the advent of the web is the decrease in brand loyalty. It used to be that fans would get all their information on a team from the local newspaper they subscribed to; few could justify the expense of subscribing to multiple papers. However, fans these days can check out coverage from a myriad of sources, including newspapers and blogs. There aren't many people who exclusively get their information from a single source any more. Thus, in my mind, it behooves bloggers to work together whenever possible; we all have something different to bring to the table, and that's a good thing.